Google Drive File Not Found Error: What It Means & How I Fixed It

Published By Mohit Kumar Jha

Approved By Admin

Published On July 7th, 2025

Reading Time 4 Minutes Reading

Facing the Google Drive file not found error when trying to open a shared file? It usually means the file was deleted, or moved, or you don’t have permission to view it. In most cases, the file was there at some point, but something has changed. I’ve run into this issue multiple times, and in this guide, you will get to know why it happens and how I fixed it step by step.

Common Reasons I’ve Seen for the Google Drive File Not Found Error

Here are the most common reasons why this issue occurs: 

• The file was deleted by the owner
• You don’t have permission to view the file.
• The file was moved to the trash or another folder
• Wrong link or typo in the URL
• You’re not signed into the right Google account
• Restricted by Google Workspace Admin, this often happens when organizational policies limit external sharing, as mentioned in Google Workspace Admin settings.
• The file is in a suspended or deleted account
• The link was shared with expired access
• The file was part of a Google Classroom Assignment or Form Response

When I first experienced this issue, I didn’t know how to resolve it. Luckily, I found some fixes, which I will explain in the next section. 

How to Fix Google Drive File Not Found Error?

Here’s how I troubleshoot it every time I face this issue:

Step 1. Double-check the URL

Sometimes, if the sender provided the wrong URL, it can’t be opened as mentioned in Google’s support article on missing files. So, I copy the link into a fresh browser tab to verify. If the link was altered by a messaging app, I ask the sender for the original version.

Step 2. Try Incognito Mode

Open the link in Incognito mode. If prompted to sign in, try different Google accounts, especially the one I suspect has access.

Step 3. Request Access

If I see a “You need permission” button, I click it and request access from the file owner. 

Step 4. Ask the Owner if the File Was Deleted or Moved

I’ve contacted the file owner before, only to find they had deleted the file or renamed it. In such cases, I asked them to re-share the correct or updated version.

How to Avoid This Error in the Future?

Here are some best practices that help avoid Google Drive file not found error:

• Use “Anyone with the link can view” the sharing settings when collaborating outside your organization.
• Avoid renaming, moving, or deleting shared files without notifying collaborators.
• Always double-check the account you’re signed into before accessing shared links.
• Create document shortcuts or links inside shared folders to maintain accessibility even if the file is moved.

If you’re managing critical documents in a business environment, these errors can lead to data loss. That’s when I recommend using a SysTools G Suite Exporter. This solution helps users to export data in various file formats, including PST, EML, MSG & MBOX. It is recommended to opt for free now, as data safety is our priority. 

Author’s Verdict

Running into the Google Drive file not found error can be confusing, but it’s fixable. Every time I faced it due to permission issues, file deletion, or account mismatches. Above, we learned all the solutions that I used to fix this issue. 

Also Read: Google Takeout Alternative: My Proven Backup Method